Xbox Live has been rated as the fastest and most reliable console gaming network by an independent study. The study also added that Xbox live gives the best multiplayer experience because of its fast matchmaking and superb performance.
The independent study was done by one of the leading industry research firms IHS Markit. The study included Xbox Live and PlayStation Network performance comparisons across the top selling games with matchmaking.
The testing of both the networks were done both in a controlled lab and in the field such that they could get the results of the real world environment. They selected five most popular online multiplayer titles which had matchmaking capacities and that were available on both the platforms.
The main factors that were chosen for testing were: Speed, Reliability and Overall Quality. These three factors were then tested numerous times in 10 different scenarios like matchmaking or login process. The data derived from these tests were then collected via network tools and video and audio coding.