Expert Battlefield 1 Player Claims He Was Wrongly Banned by FairFight, Asked FragHero for Help

Recently, a veteran Battlefield 1 player contacted us because he was banned from Battlefield 1 on the PC. He was accused of cheating, but promised us that he wasn’t cheating, and is just a really good player. There has been some controversy lately about skilled players being incorrectly banned by EA’s FairFight technology.

Renato has been playing Battlefield for 14+ years, however, his streak ended abruptly, on last Friday, when he attempted to log onto a server to play a game of Team Deathmatch when he received this message:

And here’s what the formal email from EA looks like when you get kicked:

We want to notify you that we found your Battlefield 1 account to be in violation of our Terms of Service. As a result, we have temporarily blocked your online gameplay access for one week (168 hours).

You may violate the Terms of Service, as determined by EA in its sole discretion, if you:

• Use any game hacking/altering/cheating software or tools
• Use and communicate exploits and/or cheats

Some examples we’ve seen in Battlefield 1 include abusing game features to stack on scores (stat padding), aimbots, wallhacks, or similar cheats to gain an unfair advantage over others.

Our penalty system is cumulative—as the number of violations increase, so does the severity of the consequence. If you continue to violate our Terms of Service, you risk having your account permanently closed.

You can review the full Terms of Service at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

We aim to keep everyone’s gaming experience safe, secure, and enjoyable. If you feel you have received this notice in error, please contact us at accountdisputes@ea.com.

Thank you,
EA Terms of Service

The long time gamer and Battlefield enthusiast took to Reddit to explain his story , and to justify why he believed he was wrongfully banned from the Battlefield 1 servers. “I’m an anonymous player, I’m no YouTuber, I’m no redditor, I’m no one. I’m just a normal player being accused by EA” the post reads.

Additionally, Renato elaborated on how he tried to contact EA Help to find out why he was banned. Unfortunately, the response from the publisher did not help much to explain as to why he was banned, due to vagueness.

Later on in the post, Renato theorized reasons as to why he might have been banned by the servers. One of the theories he explained was the possibility that someone with the same IP address could have been using cheat codes among other reasons. “I know I didn’t use any cheats, hacks, cracks or whatever software for game hacking. I’ve been playing BF for 14 years, maybe it’s time to stop.” Renato said.

This isn’t the first time something like this has happened. Player’s such as Willy Mammoth were accused of cheating by many players in the Battlefield community after releasing his unbelievable sniping compilation: